Traceability the FDA can follow, CAPA that closes, training records that hold up. CitrusWeb builds software that makes compliance a byproduct of running the shop instead of a second job.
Sources: McKinsey cost-of-quality research; FDA inspection data; FDA QMSR final rule. A McKinsey-documented eDHR/MES rollout eliminated documentation errors entirely and cut noncompliance reports 41%.
Lot and device history captured as work happens, so the record exists because the job ran, not because someone filed it.
Corrective actions tracked as workflows that close, with the evidence chain intact.
Competence records tied to procedures and revisions, ready before the audit, not assembled the week of.
An AI assistant grounded in your own quality records: which lots used that material, which CAPAs touch that line. It retrieves; it never invents.
Read the manufacturing brain drain, quantified, see CitrusWeb Works, or start at AI software for manufacturing.
Nearly 100 opportunities for a documentation error every day in one McKinsey-documented case. Paper batch records are the classic source of the 483 that starts with a missing signature.
Corrective action is the most-cited area in external quality audits. A CAPA that lives in a document nobody owns is a CAPA that does not close.
Document-control failures under 21 CFR 820.40 are a top 483 category: staff unknowingly using an outdated form because the spreadsheet lagged the revision.
Real capability, but validation-heavy and priced for scale. 69 percent of quality leaders in one 2025 survey doubt their QMS will scale; the small device shop needs the record layer first, not the whole suite.
Sources: McKinsey cost-of-quality research; FDA 483 citation data; Greenlight Guru 2025 survey. The QMSR took effect February 2, 2026 with no grace period. CitrusWeb makes the record a byproduct of running the job.
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